Thailand Fruit Processing Line Installation & After-Sales Service Case | Mini Pineapple, Jackfruit & Passion Fruit Lines Successfully Commissioned

In 2025, our company successfully provided installation, commissioning, and after-sales services for three customized fruit processing lines in Thailand: Mini Pineapple, Jackfruit, and Passion Fruit–Pomegranate. From design to training, our professional service ensured smooth production and customer satisfaction.


Table of Contents

Project Overview
Customized Solution
Pre-Service Preparation
Service Implementation (Installation & Commissioning)
Post-Service Follow-Up
Customer Feedback
Case Summary

Project Overview

In 2025, our company signed a complete fruit processing line project with a well-known fruit processing enterprise in Thailand. The client specializes in tropical fruit processing and exports, demanding high standards for automation, output, and food safety. 


The project includes three production lines:

Mini Pineapple, Jackfruit, and Passion Fruit–Pomegranate Cleaning Lines, covering design, manufacturing, shipping, on-site installation, and training.



Customized Production Line Solutions

According to the client’s factory layout and production goals, our engineering team provided the following customized solutions:

Processing PlanVideo

Mini Pineapple Processing Line



Jackfruit Processing Line

Passion Fruit / Pomegranate Washing Line



Pre-Service Preparation

Technical Communication

Multiple online meetings to confirm installation conditions, utilities, and schedules.

Team & Material Preparation

Formed a service team (1 project manager, 1 mechanical, 1 electrical engineer)

On-Site Coordination

Coordinate with customers on installation and assembly, and prepare materials.



On-Site Execution

Step 1: Equipment Installation 

The installation sequence was carefully planned according to the process flow, starting from raw material feeding → cleaning → sorting → processing → packaging, ensuring a smooth and continuous product flow between machines.


The electrical team handled wiring of control panels, sensors, actuators, and power lines. After insulation and grounding tests, PLC programs and HMI interfaces were configured to enable full automation of the line. Upon installation completion, a full safety inspection was conducted to ensure guards, emergency stops, and limit switches functioned correctly. Each unit was then test-run individually to verify motor direction, speed, noise, and vibration compliance.


Step 2: System Commissioning

Segmented debugging → Integrated line linkage → Actual material testing, to ensure smooth mechanical connection and stable operation.


Step 3: Operator Training

Provided training on operation procedures, safety, and maintenance.



Post-Service Support

Trial Production & Acceptance

After the commissioning phase, all three production lines entered trial production. The equipment operated stably, achieving the expected efficiency and product quality. The client’s technical, production, and quality teams jointly inspected and confirmed that the system met all contractual standards.


Ongoing Technical Support

After project acceptance, our after-sales service team continued to provide remote technical assistance and spare parts support. Using online communication and video guidance, we helped the client resolve operational issues and optimize process parameters in real time.


Regular Follow-Up and Customer Visits

Several months after project completion, our after-sales engineers visited the client’s factory for a comprehensive follow-up inspection. The visit included reviewing equipment performance, maintenance records, and operator feedback.
During the visit, our team assisted with control system optimization and provided targeted maintenance recommendations to ensure long-term reliability. The client reported that after months of continuous production, all lines continued to perform smoothly, with stable energy consumption and improved productivity.



Customer Feedback

“Your engineering team is professional and efficient. The equipment performed beyond expectations, and the training was clear and thorough. We are highly satisfied and look forward to future cooperation.”



Project Summary

This Thailand fruit processing line project demonstrates our strong capabilities in multi-fruit processing integration, international project execution, and after-sales service systems.
With standardized workflow and customized engineering, we ensured smooth production and high customer satisfaction.
The project strengthened our brand presence in Southeast Asia and laid a solid foundation for future market expansion.

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