Service
Processing Solution Service
Overall solution service we provided.
Vegetable and Fruit Processing Solution
The fruit and vegetable processing solution offers professional cleaning and preliminary processing services, covering the entire process from washing, cutting, sorting, to packaging. Utilizing advanced preservation technologies and automated equipment, it ensures product hygiene and safety while extending shelf life. This solution provides standardized semi-processed fruit and vegetable products to restaurant chains and fresh food e-commerce platforms, effectively reducing back-end workload and lowering operational costs.
Meat and Fish Processing Solution
The fish and meat processing solution provides standardized cutting, deep processing, and customized services. It includes precise portioning, marination and seasoning, vacuum packaging, and quick-freezing preservation processes. Utilizing modern processing equipment and cold chain technology, it ensures consistent product quality. This solution offers ready-to-use ingredients for catering enterprises, reducing back-of-house processing steps and improving operational efficiency.
Consultation Process
Demand Communication
In-depth communication with you to fully understand production needs, process requirements and final products. FM suggest or design the most suitable machines to you based on your specific needs, usage scenarios, budgets, and other factors.
Technical Team Discussion
FM have a complete technical team (designer,mechanical,electrical,etc.) We take how to increase the efficiency of a machine, reduce its energy consumption, improve its safety features and meet your requirements into account.
Manufacturing
Use advanced processing equipment and strict quality control processes to ensure the accuracy and performance of the equipment, and conduct actual tests before leaving shipped out.
Installation and Commision
Once the machine is powered on, functional tests are conducted to verify that all its functions are working as expected. This includes testing basic operations like starting, stopping, and speed adjustment.
Transportation and Logistics Tracking
FM monitor the entire journey of goods in the transportation and logistics process, from the origin to the destination, through specific technologies and systems. We provides real-time visibility into the movement and status of goods.
Instruction&Training on Machine
FM support online and offline training. Like Operational Skills and Safety Awareness,ensuring operators to proficiently handle machine and strictly adhere to safety regulations during machine operation.
Lifetime Tracking Service
Each machine comes with QR code, enabling customers to reach us timely.And then the upgrade and renovation suggestions provided based on long - term tracking data can assist customers in continuously enhancing equipment performance at a relatively low cost.
Value-added Services
Planning and Design Service
If you are a manufacturer engaged in large - scale production, to ensure that our machinery best meets your production needs, we can provide site measurement and assessment. Firstly, this is to take into account the future expandability of your factory. Secondly, it is to match you with the most optimal and cost - effective production line.
Customized Package Service
We can customize or reinforce the packaging according to your requirements. For some goods with irregular shapes or those prone to shaking, we design customized packaging structures. For example, we use thickened wooden fixing frames to firmly secure the goods inside the package, preventing them from shifting during transportation.
Repurchase Promotion Activities
We offer various reward and giveaway mechanisms to repeat - purchasing customers. Additionally, we provide one - on - one exclusive technical advisors.From formulating the procurement plan, analyzing market trends, providing suggestions for personalized product customization, to explaining the technical principles of the products,the exclusive advisors will follow up throughout the process.
Upgraded Solution
We have a professional technical and design team which will modify and upgrade the original machinery according to your material and production requirements. For example, upgrading the knife set, widening or heightening the machinery, etc.
New Product Launch Conference
Irregularly hold new product launch event combining online and offline methods, inviting customers to participate. Live - stream in real - time to showcase the functions, features, and operation demonstrations of the new machine. Set up a product experience area offline, enabling customers to personally experience the performance advantages of our new machine.
GENERIC SERVICE
24/7 Online Service
Whether you're dealing with a technical glitch, have a question about our products, or need general advice, we're here to serve you at all hours.
Inspection and Maintenence
To guarantee the high standard that secures long life-time and optimal performance, we provide you online or onsite inspection and maintenence service.
Installation and Commissioning
To ensure the proper functioning, reliability, and longevity of machines,we provide installation and commisioning service.
Adequate Spare parts guaranteed for 2 years
For Assurance of Continuity and Cost - Efficiency,there is an adequate supply of spare parts for a two - year service period.
